respecting each other's time
24 Hour Cancellation Policy
In the event that you are unable to keep your scheduled appointment, please contact me at least 24 hours prior to your appointment. I will happily reschedule your appointment for you. If you do not provide cancellation notice within 24 hours of your appointment, you may be charged in full for the missed appointment.
Your appointment time is important to me, and is reserved for you. Please understand that missed appointments prevent me from providing treatment to other clients. Thank you for understanding.
Late Arrival Policy
Should you arrive late you will receive the remaining time allocated to your scheduled appointment however you will be billed the full amount of the appointment duration you have reserved. Late-comers will be accommodated as much as possible, but cannot compromise on the quality and timely care provided to others.
New patients are asked to come in early to fill out the health history form.
Short Notice Policy
Cancelling your appointment less than 24hrs in advance will result in being charged a $40 Short Notice Fee.
No Show Policy
Failing to notify of a cancellation and missing your scheduled appointment will result in being charged the full cost of your booked appointment.
*Note: I recognize that there are sometimes circumstances that are out of your control (sudden illness, family emergencies, etc.) and therefore will make exceptions within reason to the above policies in these instances. If you have an emergency, please let me know so that I can treat your specific situation with personal attention.
"The moment you decide to forgive and let your negative feelings melt away, you are on the road to freedom" - Jen Sincero